About AKAIDO
Founded in 2015, AKAIDO specializes in developing and selling cordless tools powered by lithium batteries. Since its launch, the company’s lithium battery tools have garnered widespread acclaim from users. Lithium batteries are valued for their lightweight, high energy density, improved discharge and charge efficiency, and longer lifespan. These advantages allow our cordless tools to deliver enhanced performance while offering greater freedom and reduced hassle. Embracing the philosophy of “Better Alternative of Power,” AKAIDO is dedicated to continually improving product performance and exploring new opportunities for innovation. Our commitment is to provide high-quality, innovative products and services that maximize customer satisfaction.
OUR STORY
OUR MISSION
To provide products with high value for money, consistently exceeding customer expectations through exceptional quality and innovation
OUR VISION
To improve people’s way of living by enhancing everyday convenience
OUR VALUE
AKAIDO
A – ALTERNATIVE
K – KEEP IMPROVING
A – AFFORDABLE
I – INNOVATION
D – DISTINGUISHED
O – OUTSTANDING PERFORMANCE
Customer Services
Customer Service Hotline: 010-368 6833
-
Monday to Friday: 9:00 AM - 6:00 PM
-
Saturday: 9:00 AM - 1:00 PM
-
Excluding Public Holidays
Email: csd.akaido@gmail.com All messages will be replied to within 3 business days.
Shipping and Delivery Information
Our delivery timeframe is 3-5 working days for West Malaysia, excluding weekends and public holidays. For more detailed information, please refer to the Shipping section of our
Warranty Policy
AKAIDO Marketing Sdn Bhd offers a limited 18-month warranty for its 21V lithium battery tools.
During the warranty period, if the product develops any defects under normal usage and in accordance with the instructions,
AKAIDO will provide free repair or replacement services.
We remain committed to high-quality standards, ensuring your work proceeds smoothly. With AKAIDO,
you can move forward confidently, with peace of mind every step of the way. For more detailed information, please refer to the Warranty section of our